Webhook Actions in Workflows

Webhook Actions in Workflows

Webhook actions let you integrate Calimatic with external services by making HTTP requests when booking events occur.

What Is a Webhook Action?

A webhook action sends an HTTP request (GET, POST, or PUT) to a URL you specify, with booking data as the payload. This lets you connect to CRMs, project management tools, Slack, Zapier, and more.

Setting Up

1. Create or edit a workflow.
2. Add a step and choose Send Webhook.
3. Configure:
- URL — The endpoint to call (e.g., https://hooks.slack.com/services/...).
- Method — GET, POST, or PUT.
- Headers — Optional custom headers (e.g., Authorization tokens).
4. Save the workflow.

Payload

The webhook sends a JSON payload containing:

• Booking ID, UID, and status
• Attendee name, email, and timezone
• Event type title and duration
• Start and end times
• Meeting URL
• Custom question responses

Use Cases

• Slack notifications — Post a message when a new booking comes in.
• CRM updates — Create or update a contact in your CRM.
• Task creation — Create a task in your project management tool.
• Custom analytics — Send booking data to your analytics platform.
• Zapier/Make integration — Connect to thousands of apps via automation platforms.

Monitoring

Webhook delivery is tracked in your Webhooks settings. You can see:

• Delivery status (success/failure)
• Response status codes
• Error messages for failed deliveries
• Last triggered timestamp

Tips

• Test your webhook URL before activating the workflow.
• Use a tool like webhook.site to inspect payloads during development.
• Add error handling on your receiving end — webhooks may be retried on failure.
• Keep webhook endpoints fast (respond within 10 seconds) to avoid timeouts.